Refund policy
REFUND AND RETURNS POLICY
We do not offer refunds for a Change of Mind.
It is the responsibility of the purchaser to request and obtain measurements as well as ensure the product purchased, amongst other things, fits into their space as we will not offer a refund in such a situation.
All customers that purchase an item that is an excess stock or discontinued product would receive it in brand new condition and packaging. On receipt or pick up of such brand new products, the customer MUST immediately inspect the product and advise us of any defect within 3 days of purchase. If it is established that the defect is attributable to the manufacturer or supplier, then we will accept a return of the product with its original packaging within 7 days from the date of purchase at the location from which the customer purchased that product.
We will not accept nor process a refund if a product is damaged because of mishandling, improper transportation, incorrect assembly, or general wear and tear because of use leading to damage by the customer or a 3rd party.
We do not offer refunds for a Change of Mind.
It is the responsibility of the purchaser to request and obtain measurements as well as ensure the product purchased, amongst other things, fits into their space as we will not offer a refund in such a situation.
All customers that purchase an item that is an excess stock or discontinued product would receive it in brand new condition and packaging. On receipt or pick up of such brand new products, the customer MUST immediately inspect the product and advise us of any defect within 3 days of purchase. If it is established that the defect is attributable to the manufacturer or supplier, then we will accept a return of the product with its original packaging within 7 days from the date of purchase at the location from which the customer purchased that product.
We will not accept nor process a refund if a product is damaged because of mishandling, improper transportation, incorrect assembly, or general wear and tear because of use leading to damage by the customer or a 3rd party.